High Availability and Enhanced Performance for a Leader in Gaming
The Game Plan
Winning Journey to Superior Performance
The popular gaming company first collaborated with Umbrella Infocare and AWS for database support. We helped them migrate their database from i2k2 to Microsoft SQL which would help modernize their applications with ease. In this effort, they had a delightful experience working with the Umbrella team. At the time of Umbrella’s engagement with them, their Database size was close to 1.6 TB. Dedicating resources to manage the environment would take away focus of core resources from innovation and development which were critical to business growth.
Following this productive collaboration, the Entertainment solutions player wanted to improve their inbound and outbound marketing communications across various channels like SMS, email, voice, and notifications with a highly scalable solution. Amazon Pinpoint’s omni channel reach, personalized messaging capabilities, and dashboards and insights answered this need with great relevance. They have several advantages which include:
With these capabilities, Amazon Pinpoint strongly supports the customer’s campaign management.
Transitioning to AWS Managed Services
The Gaming company deployed NewRelic for reliable visibility. They worked with Umbrella Managed Services team closely to optimize monitoring through NewRelic and added new metrics and alerts for application performance monitoring.
They had alerts triggering from more than 800 metrics that are being monitored for both infrastructure and application performance. We helped the client optimize alerts by revisiting the threshold configurations, dropping a few less relevant metrics, and configuring new metrics aligned with business need for performance monitoring