IFFCO Enhances Customer Experience with Amazon OpenSearch
01. Transformation for Leading Edge Performance
IFFCO’s ecommerce application is a complex deployment requiring integrations with multiple third-party vendors. When users login and search for products, huge volumes of data are processed and filtered to offer a fast and smooth shopping experience. The application enables users to browse through the product catalogue, view, and purchase products online, track their order and order history. Agents can also access the application to purchase products.
Such a highly complex search engine requires a fast, reliable catalogue search, and Umbrella identified Adobe Magento eCommerce platform along with Amazon OpenSearch as the ideal solution to handle the massive data volume. The data requires continuous monitoring to ensure smooth performance and high availability. IFFCO is mandated to adhere to stringent security compliance standards as well. During unusual peak surge in application traffic, they required scalability and security.
Umbrella designed the solution considering performance, high availability, and cost. This solution was designed using Magento’s built-in module and Amazon OpenSearch, Umbrella helped IFFCO create a broad-based data catalogue which addresses: