Umbrella Thanks Customers for C-Sat Survey

Kajal Hisaria | 25 Jan 2019 | Newsletter

Umbrella Infocare expresses deep gratitude to all participants for taking the time out to complete the customer satisfaction survey and provide valuable feedback that has enabled to deliver better services and grow as an organization. The company is pleased to announce high satisfaction ratings in all parameters in the range of 90-95%.  As a customer-obsessed company, Umbrella is continuously tweaking internal processes, conducting regular employee training and expanding technical expertise with aggressive hiring.

Says Gurprit Singh Founder Director Umbrella, “We have had a wonderful time working as your trusted advisor and look forward to continue as your preferred partner for Cloud-enabled digital transformations.” As announced earlier Umbrella did a lucky draw of respondents to pick two winners of Amazon Kindle.

The winners are Sandeep Singh, Head Digital Transformation, Dr Lal PathLab and Arvind Sharma, Senior Manager (IT services) at IFFCO. Receiving the award Sandeep Singh, said, “What I like most about Umbrella is that the team goes beyond the call of duty to understand customer challenges, provide suggestions and take pro-active action.”

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